Visitor Services Coordinator at Richmond Barracks

About the role

We are seeking to recruit a Visitor Services Coordinator for Richmond Barracks. The Visitor Services Coordinator is a key member of the Visitor Services and Events Team. This role is focused on front of house operations at Richmond Barracks. Richmond Barracks is a building of historical importance located in Inchicore, Dublin 8. It is home to a library, garden and cultural workshops and events called Culture Connects. DUTIES WILL INCLUDE • Deal with enquiries by phone, email or in person and manage bookings (including workshops, schools and groups). • Provide world class customer services to all visitors, audiences and participants. • Work to ensure that the building and activities perform to the highest possible standards in terms of accessibility and universal design. • Support and facilitate the Culture Connects programme, Cultural Spaces hire and events at Richmond Barracks, and set up meeting rooms and events as required. ESSENTIAL CRITERIA • Minimum of one year of experience in culture, hospitality or an equivalent sector. • A proven track record of excellent customer service. • Proficiency across Google Workspace and ticketing software. We use Ticketsolve. • An understanding of the work of Dublin City Council Culture Company and its ambitions. • An understanding and awareness of what it means to offer an inclusive visitor experience. POSITION SUMMARY Fixed Term Contract (full-time), three years, a six-month probationary period applies. 37.5 hours per week. Salary: €34,811.00 gross p.a. Annual Leave: 23 days per annum (in addition to the nine bank holiday days). This role requires full-time on-site attendance. HOW TO APPLY Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with Visitor Services Coordinator in the subject line. The closing date for this application is 25 November 2026. Full recruitment notice and application instructions: https://www.dublincitycouncilculturecompany.ie/news/recruitment-call-visitor-services-coordinator-at-richmond-barracks